Contact information
Thomas Gutier is committed to providing accessible and reliable customer support.
BUSINESS INFORMATION
Store Name: Thomas Gutier
Website:
thomasgutier.store
Customer Support Email:
support@thomasgutier.store
Business Mailing Address:
1463 Alpine Pine St
Bowling Green, KY 42101
United States
CUSTOMER SERVICE REQUESTS
For assistance with an order, include the following information whenever applicable:
• Your full name;
• Your order number;
• The email address used during checkout;
• A clear description of your request; and
• Relevant photographs or supporting documentation.
RESPONSE TIME
We aim to respond to customer service inquiries within 2 business days.
Response times may be longer during weekends, public holidays, promotional events, and periods of unusually high request volume.
ORDER CHANGES AND CANCELLATIONS
Contact us immediately if you need to request an order change or cancellation.
Changes and cancellations are not guaranteed after an order has entered processing, fulfillment, or shipment.
RETURNS AND REFUNDS
Return and refund requests must be submitted in accordance with our Return and Refund Policy.
PRIVACY REQUESTS
Requests concerning access, correction, deletion, or other privacy rights may be submitted to:
support@thomasgutier.store
Please use “Privacy Request” in the email subject line and provide sufficient information for us to identify and verify your request.
LEGAL AND BUSINESS CORRESPONDENCE
Legal notices and business correspondence may be sent to:
Thomas Gutier
1463 Alpine Pine St
Bowling Green, KY 42101
United States
Email: support@thomasgutier.store