Privacy policy
This Privacy Policy describes how Thomas Gutier (“Thomas Gutier,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes personal information when you visit, use, make a purchase from, or otherwise communicate with us through thomasgutier.store.
The website, online store, related communications, and associated services are collectively referred to as the “Services.”
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Services, we may collect the following categories of personal information:
Contact information, including your name, billing address, shipping address, email address, and telephone number.
Order and transaction information, including products viewed or purchased, order numbers, payment status, shipping information, returns, exchanges, refunds, and purchase history.
Payment information, including payment method details and transaction information. Payment information is generally processed by our payment service providers. We may not directly store complete payment card numbers.
Account information, including usernames, passwords, saved addresses, preferences, and account settings, when customer accounts are available.
Device and usage information, including IP address, browser type, device type, operating system, cookie identifiers, pages viewed, referring pages, interactions with the Services, and approximate location derived from an IP address.
Customer service information, including messages, emails, return requests, photographs, product reviews, complaints, and other information you submit to us.
Marketing information, including marketing preferences, engagement with promotional messages, and information used to measure advertising performance.
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, submit a form, request a return, or subscribe to marketing communications;
• Automatically through cookies, pixels, tags, log files, and similar technologies;
• From Shopify, which provides the ecommerce platform used to operate our store;
• From payment processors, shipping companies, fulfillment providers, analytics providers, advertising partners, and other service providers;
• From social media platforms when you interact with our pages, accounts, or advertisements; and
• From other lawful sources.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process payments and complete transactions;
• Fulfill, ship, track, return, exchange, and refund orders;
• Create and administer customer accounts;
• Provide customer support and respond to inquiries;
• Verify identity, address, and payment authorization;
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
• Send transactional communications, including order confirmations, shipping updates, and service notices;
• Send marketing communications where permitted by law;
• Personalize products, content, advertising, and customer experiences;
• Measure and improve our website, products, advertising, and Services;
• Maintain business, tax, accounting, and transaction records;
• Comply with legal and regulatory obligations;
• Enforce our policies and agreements; and
• Protect the rights, property, safety, and security of Thomas Gutier, our customers, service providers, and others.
4. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:
• Operate the website;
• Remember customer preferences;
• Maintain shopping carts;
• Authenticate accounts;
• Analyze traffic and website performance;
• Prevent fraud;
• Measure advertising effectiveness; and
• Support personalized advertising.
Some cookies are necessary for the Services to function. Other cookies may be used for analytics, personalization, and advertising, subject to your consent where required.
You may control cookies through your browser settings and through any cookie preference or customer privacy tools available on our website.
Blocking certain cookies may affect website functionality.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
• Shopify and related service providers that host and support our ecommerce store;
• Payment processors and financial institutions that authorize and process payments;
• Shipping, logistics, warehouse, and fulfillment providers that deliver and manage orders;
• Customer support, email, cloud storage, fraud prevention, security, analytics, and information technology providers;
• Advertising and marketing partners that help us deliver and measure advertisements;
• Professional advisers, including attorneys, accountants, auditors, insurers, and consultants;
• Government authorities, courts, regulators, or law enforcement agencies when disclosure is required or permitted by law; and
• Parties involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.
We may also disclose information when necessary to protect our legal rights, prevent fraud, enforce our policies, or protect customers and other individuals.
6. TARGETED ADVERTISING AND DATA SHARING
We may work with advertising and analytics partners to measure advertising performance and display advertisements that may be relevant to you.
Certain privacy laws may define some advertising-related disclosures as “selling,” “sharing,” or using personal information for “targeted advertising,” even when money is not exchanged.
Where required, eligible users may opt out through the privacy preference tools available on our website or by contacting support@thomasgutier.store.
We do not knowingly sell personal information in exchange for money.
7. SHOPIFY
Our store is hosted and supported by Shopify.
Shopify may process personal information to provide ecommerce hosting, payment processing, security, analytics, fraud prevention, and related services.
Your information may be processed by Shopify and its affiliated companies in accordance with their applicable privacy policies and service terms.
8. MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link included in the applicable message.
Even after opting out of promotional communications, we may continue sending non-promotional communications relating to your orders, account, customer service requests, transactions, legal notices, or policy updates.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Provide the Services;
• Complete transactions;
• Maintain business and financial records;
• Resolve disputes;
• Prevent fraud;
• Enforce agreements; and
• Meet legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
10. INFORMATION SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no system, website, electronic transmission, or storage method can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and notifying us of any suspected unauthorized access.
11. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
• Request access to personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information;
• Request a portable copy of certain personal information;
• Opt out of targeted advertising or certain forms of data sharing;
• Withdraw consent where processing is based on consent;
• Restrict or object to certain processing; and
• Appeal the denial of an eligible privacy request.
These rights may be subject to legal exceptions and identity verification requirements.
To submit a privacy request, contact support@thomasgutier.store.
We may request information necessary to verify your identity and protect your account.
You may use an authorized agent where permitted by applicable law. We may require proof of the agent’s authority and verification of your identity.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
12. INTERNATIONAL USERS AND DATA TRANSFERS
Thomas Gutier, Shopify, and our service providers may process information in countries other than the country in which you reside.
Where required, appropriate legal mechanisms or safeguards may be used for international transfers of personal information.
13. CHILDREN’S PRIVACY
The Services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, contact support@thomasgutier.store so that we can review and, where appropriate, delete the information.
14. THIRD-PARTY WEBSITES
The Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, accuracy, content, or practices of third-party websites.
Review the privacy policies of third-party services before providing them with personal information.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, Services, technologies, legal obligations, or operational requirements.
The updated version will be posted on our website with a revised effective date. Where required, we may provide additional notice.
16. CONTACT US
For privacy questions, complaints, or requests, contact:
Thomas Gutier
1463 Alpine Pine St
Bowling Green, KY 42101
United States
Email: support@thomasgutier.store
Website: thomasgutier.store
If you are not satisfied with our response, you may have the right to submit a complaint to the privacy or regulatory authority responsible for your location.